Shipping policy

All orders are processed within 2–3 business days of receipt.  All orders will be shipped 3-7 business days from receipt.  For large parcels, processing time may extend up to 4 days. Orders are not processed during holidays or weekends. Shipping charges for your order will be calculated and displayed at checkout. You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. You will receive email notifications from time to time. You may also track your order status on our Order tracking page.

If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order at Nicole@TheWildSideoftheMoon.org

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

The Wild Side of the Moon will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

We currently do not ship outside the continental US.